1. Are the prices listed on your website the same prices I will pay from the pharmacies in your directory?
2. Are there any additional costs besides what is displayed for my medication?
3. What does the “Next” button in your price tables mean?
4. I seem to be having trouble placing my medication order on your website. What am I doing wrong?
5. Do you offer any kind of guarantee, warranty or refund policy?
6. Is purchasing drugs from online pharmacies legal?
7. Do you carry the specific medications and dosages that I am looking for?
8. What is your phone number so I can call you with my questions?
9. Is there a monthly membership fee?
10. Is my personal information private and safe?
11. Why is the cost of medications so much cheaper from online pharmacies?
12. How come I can’t find these online pharmacies in search engines or see any ads or emails from them?
13. Are medications from online pharmacies safe and of equivalent quality?
14. Is it legal for consumers to purchase prescription medication via the Internet?
Member Questions
15. I have lost my username and password. What do I do?
16. I can’t log in. My username and password won’t work. What should I do?
17. I sent in a money order, where is my username and password?
1. Are the prices listed on your website the same prices I will pay from the pharmacies in your directory?
YES! We take great pride in displaying the most current and actual prices for medications available to our members through pharmacies in our database. However, please note the DATE indicated above each price table as we can only guarantee a particular price for a limited time. This is so because (1) the online pharmacies we feature are all independent businesses and their inventories and prices are subject to revisions at their discretion, (2) any special discounts that we negotiate for our members are valid for a limited time, and (3) changes in market conditions that are beyond our control. However, you can rest assured that most prescription drugs sold at these online pharmacies are ALWAYS a lot lower than the retail prices at your local pharmacy.
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2. Are there any additional costs besides what is displayed for my medication?
No, we clearly display the total amount you will pay for a particular medication, dosage and quantity. There are no other costs.
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3. What does the “Next” button in your price tables mean?
When you click the “Next” button in the price tables on our site, if you are a member and logged in, you will be instantly taken to the pharmacy website with the displayed price where you can order your medications. However, if you are not a member, you will be directed to our ordering page where you can purchase a membership to our exclusive service. You will then receive instant and direct access to the websites of our partner pharmacies, where you can order your medications immediately.
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4. I seem to be having trouble placing my medication order on your website. What am I doing wrong?
Please note that Best Med Prices is not a pharmacy and does not sell any medications of any kind. We are membership-based pharmacy referral service that provides a valuable service to its members by providing them with instant access to the most reliable, safe and proven online pharmacies in the U.S and overseas.
You need to first purchase a membership to our website. You will then receive a username and password on the purchase confirmation page. This will allow you to log on the “members area” of our website and be directed to an actual online pharmacy website (one of many) where you can place your medication order.
If you are an existing member of our website, you can log on to our members area by clicking on “Members log in” located on the left navigation bar on any of our web pages.
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5. Do you offer any kind of guarantee, warranty or refund policy?
Absolutely! We take great pride in using our research and experience to help our members save time and money and have an anxiety-free shopping experience. We clearly display the total prices our members pay for their medications.
However, we recognize that we can’t please everyone and if you feel that you have not received value proportional to your small investment in this membership, simply contact us within 15 days and ask for a full refund. We will issue a prompt refund, no questions asked. You trusted us enough to join, it is the least we can do.
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6. Is purchasing drugs from online pharmacies legal?
Yes, It is completely legal for consumers to purchase and/or import prescription medication from an online pharmacy as long as the prescription medication complies with all FDA rules and guidelines, is intended for personal use only and does not exceed a 90-day supply. ALL pharmacies featured in our price tables have been verified to have current and valid certification and a License to dispense FDA approved medications online.
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7. Do you carry the specific medications and dosages that I am looking for?
Do you carry the specific medications and dosages that I am looking for?
Please note that we are not a pharmacy and we do not sell any pharmaceuticals directly. We provide you with instant access to the most reliable and safe online pharmacies with the largest inventory of prescription drugs online.
If you haven’t found what you are looking for by clicking on your medication name in our alphabetical listing and then visiting the pharmacies we list, or if you medication is not listed on our site, we suggest that you browse our complete pharmacy listings in the members area. Many of these pharmacies carry over 1200 FDA approved medications that are not listed on our site. If you still can’t find what you are looking for, contact us and we will do our best to direct you to the right pharmacy.
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8. What is your phone number so I can call you with my questions?
We do not offer phone support. Instead, we handle all support requests and questions via email only. We do this to keep our costs down and so we have a record of member’s questions and comments. This is pretty common for sites with a large number of members, such as eBay, Amazon, MSN, AOL any many others.
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9. Is there a monthly membership fee?
We only require a fee of $29.95 for one month, $39.95 for 3 months or $49.95 for a six month membership and access to our pharmacy database. The 3 month and 6 month memberships are NON RECURRING i.e. there is a one-time charge only and you will never be re-billed. At the end of your subscription term, we will email you a renewal invitation. Our monthly membership is recurring but you can cancel anytime.
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10. Is my personal information private and safe?
Absolutely! We do not ask for any of your personal information. We only require an email address and a first and last name. Please see our PRIVACY POLICY for more detailed information. Other payment / credit card information is processed by our internet billing merchant www.segpay.com, a world class internet payment processor with many high profile clients. You can rest assured that all your information is handled with top-grade security.
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11. Why is the cost of medications so much cheaper from online pharmacies?
Prescription Drug prices are up to 80% lower at large online pharmacies because the market economics for these operations are different from brick and mortar retail pharmacies. Lower drug prices in other countries, lower price mark-ups by discount and wholesale pharmacies and occasional overstocks for certain medications result in a substantial price discrepancy between prices at your local pharmacy and those at online pharmacies for the same medications..
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12. How come I can’t find these online pharmacies in search engines or see any ads or emails from them?
According to a recent FDA study, there are 300 to 400 online sites that offer dispensing and prescription services. A lot of these sites use aggressive email/spam and search engine advertising to attract unsuspecting consumers. However, most of these operations are either rogue sites that are not licensed to dispense online or in one way or another pose serious risks for you.
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13. Are medications from online pharmacies safe and of equivalent quality?
Yes, the medications are exactly the same as what you would get from your local pharmacy, just a whole lot cheaper.
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14. Is it legal for consumers to purchase prescription medication via the Internet?
Yes, it is completely legal for consumers to purchase and/or import prescription medication via the Internet from a US based pharmacy and/or a overseas pharmacy as long as the prescription medication complies with all FDA rules and guidelines, is intended for personal use only, does not exceed a 90-day supply and has a valid Pharmacy license to dispense medications online. All of our pharmacies meet these requirements.
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MEMBER QUESTIONS
15. I have lost my username and password. What do I do?
If you are already a member of Best Med Prices, and you've lost your username and/or password, you can go to www.segpay.com and use the automatic password retrieval service and your username and password will be emailed to you instantly.
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16. I can’t log in. My username and password won’t work. What should I do?
You may need to use a more updated browser such as Internet Explorer 5 or higher. You may also try changing your browser security settings to medium or low by going to "tools", and clicking "internet options", then "security".
Finally, make sure that you are using the correct username and password. If not sure, you can use our password recovery tool at www.segpay.com.
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17. I sent in a money order, where is my username and password?
Because of the large volume of mail orders that we receive, it can take up to 10 days to process your order. We will email your Email and password as soon as we process it. Occasionally, we will receive a money order without an accompanying Email address, in which case, we have to send you your username and password via regular postal mail. That can take an additional 3 to 5 days to get to you.
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